Service
The product
Here you can book spare parts and other services after prior agreement.
Details
Please note this later in the checkout in the “Order notes” field next to your address.
Shipping & delivery time
All available items can be delivered immediately and usually leave the Allgäu within 3–5 days. Add to this the transit time of DHL or Deutsche Post: approx. 2–4 working days (Germany), 8–14 working days (Europe), 8–21 working days (worldwide).
Warranty & crash replacement
When you buy through the web shop, you automatically receive a warranty extension to a total of 3 years. In the event of overload damage, for example from a crash, I offer a replacement at individual conditions through the crash replacement service. Just write to me at info [at] carbonworks.de.
Questions about compatibility?
You can find answers about screw sizes, Garmin/Wahoo adapters and matching mounts in the FAQ. Or send me a photo of your stem to info [at] carbonworks.de.